Customer Service

Ode to Sprint: Somebody Calls You, You Answer Quite Slowly

As I write this, I’m listening to twangy guitar music that calls up vague images of big spiny cactus, dust, and a riderless swaybacked horse. Lots of dust. I’ve been listening to the same few bars for 43 minutes and counting. Every few seconds, the music is interrupted by this: “We apologize for the wait. We are currently experiencing higher than normal volumes and long hold times. …”

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Customer Service

Ode to Sprint: Somebody Calls You, You Answer Quite Slowly

As I write this, I’m listening to twangy guitar music that calls up vague images of big spiny cactus, dust, and a riderless swaybacked horse. Lots of dust. I’ve been listening to the same few bars for 43 minutes and counting. Every few seconds, the music is interrupted by this: “We apologize for the wait. We are currently experiencing higher than normal volumes and long hold times. …”

Read more 0 Comments